Table of Contents
Privacy Policy
This Privacy Policy describes how mydialogform ("we," "our," or "us") collects, uses, and protects your information when you use our AI-powered form building platform.
Effective Date: January 1, 2025
Last Updated: September 16, 2025
1. Overview
mydialogform is committed to protecting your privacy and ensuring transparency about how we handle your data. This policy applies to our website, platform, and all related services.
As an AI-powered form platform, we process both your account data and the data collected through forms you create. We distinguish between:
- Account Data: Information about you as our customer
- Form Data: Information collected through forms you create for your respondents
2. Information We Collect
2.1 Account Information
- Name, email address, and contact information
- Account credentials and authentication data
- Billing information and payment details (processed securely through Stripe)
- Profile preferences and settings
- Support communications and feedback
2.2 Usage Data
- How you interact with our platform
- Features used and time spent in the application
- Device information, browser type, and IP address
- Log files and analytics data
- Performance metrics and error reports
2.3 Form Data
When you create forms using our platform, we collect:
- Form configurations, questions, and settings
- Response data submitted by your form respondents
- Analytics and insights about form performance
- AI-generated content and recommendations
Important: You are the data controller for form response data. We process this data on your behalf as a data processor.
3. How We Use Information
3.1 Service Provision
- Provide and maintain our form building platform
- Process payments and manage subscriptions
- Enable AI features like lead qualification and response analysis
- Facilitate integrations with third-party services
- Provide customer support and respond to inquiries
5. Data Security
We implement comprehensive security measures to protect your information:
5.1 Technical Safeguards
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Role-based access with multi-factor authentication
- Infrastructure: Secure, enterprise-grade cloud hosting
- Monitoring: Continuous security monitoring and threat detection
- Backups: Regular encrypted backups with tested recovery procedures
15. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
mydialogform Privacy Team
Email: privacy@mydialogform.com
Phone: +1 (555) 123-4567
Address:
mydialogform, Inc.
123 Privacy Street
San Francisco, CA 94105
United States
Data Protection Officer (DPO)
Email: dpo@mydialogform.com